Legal Notice

Ownership & Copyright

All content on this website — including images, product descriptions, logos, and design — is the property of GarderobAid unless otherwise stated.

No part of this website may be copied, distributed, or reused without prior written consent.

Product Information

We sell second-hand and pre-owned items. Each item is described and photographed as accurately as possible.

Please note that due to the nature of used goods, minor imperfections, variations, or signs of wear may be present.

All items are sold as seen, and condition descriptions form part of the product listing.

Prices & Payments

All prices are displayed in British Pounds (GBP £) and include VAT where applicable.

Prices may change without prior notice. Payment must be completed before dispatch.

We accept major credit/debit cards and other payment methods shown at checkout.

Shipping & Returns

Orders are dispatched within 2 working days after payment confirmation.

Orders over £99 qualify for free delivery.

If you wish to return an item, please contact us first for authorisation. Unauthorised returns may not be accepted.

Items must be returned within 14 days of receipt and in their original condition.

Refunds will be processed once items have been inspected. Shipping fees are non-refundable unless the item was faulty or misdescribed.

Privacy Policy

a. Information We Collect

We may collect and process the following data about you:

Information provided when placing an order (name, address, email, phone number, and payment details)
Information you share via forms, email, or customer service messages
Technical information such as IP address, browser type, and device data when using our website

b. How We Use Your Information

Your data is used to:

Process and deliver your orders
Provide customer service and respond to enquiries
Improve our products, services, and website experience
Send order updates and, if you’ve opted in, marketing emails (you can unsubscribe anytime)

c. Data Storage & Security

We take reasonable measures to protect your data from loss, misuse, or unauthorised access. Payment data is processed securely using trusted third-party payment providers.

d. Data Sharing

We do not sell or rent your personal data. Your information may be shared only with service providers (e.g., couriers, payment processors) necessary to complete your order.

e. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent to marketing communications

To exercise your rights, please contact us at sales@garderobaid.com.

Cookie Policy

a. What Are Cookies

Cookies are small text files stored on your device to help the website function properly and improve your browsing experience.

b. How We Use Cookies

We use cookies to:

Enable essential site features (shopping cart, login, checkout)
Analyse website performance and usage
Personalise content and remember your preferences

c. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Liability Disclaimer

While every effort is made to ensure the accuracy of information on this website, GarderobAid is not liable for any losses or damages arising from its use or from reliance on its content.

External Links

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or terms of use.

Governing Law

This Legal Notice, Privacy Policy, and Cookie Policy are governed by the laws of England and Wales. By using this website, you agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Company Information